There are a few different reasons why your trash might not be picked up. Usually, it’s because your trash was not out when the truck was at your stop. Please keep in mind, you have a trash collection day, not a trash collection time. Your pickup time can vary significantly, so it’s always best to have your trash out by 6 a.m. to avoid a missed collection.
If you believe your trash was out when the truck was at your stop, please contact us as soon as you can since there may be some problem with your collection.
If you forget to put your trash out and miss your collection, you can contact our office to find out what your available options are. Usually, we will suggest you put out the two weeks of accumulation the next week. If this amounts to extra bags beyond your service allotment, we will be sure to note this in your account when you call and waive any additional charges.
517-372-2800 or 1-888-9GRANGER
16980 Wood Rd
Lansing, MI 48906-1044
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