Residential Collection Guidelines

General Collection Guidelines

• When putting your cart out, use our cart placement guidelines.
• Carts and bags must be accessible from the street for collection; snow, automobiles and other obstacles may impair our ability to collect.
• DO NOT load carts over 200 lbs.
• Whenever possible, close the lid of your cart when placing it at the street.
• DO NOT leave carts or bags at the curb for longer than 24 hours.
• Please note, putting out additional bags not included with your service may cause you to incur extra charges.
• Remember, you have a collection day, not a collection time. (Find out why here.) To ensure collection, please place your trash, recycling or yard waste at the street the night before your collection day.
• Guidelines may vary for those in municipal, mobile home park or association contracts. Contact us for guidelines if you have service through a contract community.